Shipping policy

Shipping and Delivery

We currently only ship to customers located within the United States and its Territories using the United States Postal Service (USPS) and you must have an address to which USPS delivers.  We are working on increasing options for expedited shipping and shipping to other countries and will update our policies when we do. 

If there is an error with your order, please report it within 30 days for a resolution. We endeavor to ship all orders within 1-2 business days of receipt. Please note that any priority shipping option does not guarantee your order will ship out faster – it means your order will be given priority shipping from the date it is shipped out.  Shipping charges are calculated based on the speed of the shipping option, plus the weight of the items.  To reflect the policies of the shipping companies we use, all weights are rounded up to the next full pound.  On rare occasions, the actual shipping and handling charge may differ slightly from the quoted charge. 

For any return items, if your order is not returned to us within the initial 30-days of purchase, you will not receive a refund for your purchase.  Please refer to our refund policy for more information.

If you need to cancel a recent order, please contact us at info@synesisnutrition.com.